Make knowledge available to call center operators

Challenge

Call centers are an important but usually expensive sales and service channel for many enterprises. Maintaining quality standards and cost-effective service is difficult with high turnover, long training times and insufficient knowledge management tools, especially at outsourced call centers.

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Solution

Starmind is an effective, self-learning knowledge network that minimizes training costs and assures quality responses. Service agents have access to all available answers to customer problems, and that means the best service for your customers.

A rich repository of answers for customer inquiries

CLIENT EXAMPLES

SEE HOW STARMIND CAN WORK FOR YOU

 

Our solution adapts to fit your needs, whether you are building a new application or focusing on digital transformation.