Allow clients to access corporate knowledge

Challenge

Customers are often disappointed while trying to solve problems and answer questions on enterprise websites. FAQs can be outdated or far too narrow – or missing altogether, forcing customers to alternative channels such as costly call centers or emails.

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Solution

Starmind extends the large body of corporate knowledge directly to customers. They can access existing information or pose questions to the right person in the organization, reducing the frequency of client calls and lowering the overall investment in customer services.

Enable customers to help themselves – and others

SEE HOW STARMIND CAN WORK FOR YOU

 

Our solution adapts to fit your needs, whether you are building a new application or focusing on digital transformation.